Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-10-24

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir or Madam,

I'm writing to you regarding an issue I'm facing recently that may effect my job which is the audio casque.

In fact, I have been using this casque for more than three months now. First, it was all good but recently it started making weird noises. Also I can barelly hear the sound coming from it and that make working with it nearly impossible.

As you know I'm working from home for the next two months, so attending meeting is a dialy part of my douties. However, this audio casque make each meeting more and more sufering. The team can't hear my instruction clearly, and in this situation I find myself obligated to write down my instruction which take a quite longer time.

I would be greatful if you can provide me with a new audio casque as soon as possible, that will help me a lot and also help the team to achive the objectifs of this month.

Thank you for your time and assistance.

Your faithfully,

Lamia.

AI examiner evaluation

Task Achievement / Task Response: Band 7.5

The letter clearly addresses all three requirements. You describe the equipment problem—“weird noises” and difficulty hearing—explain its effect on meetings and the extra time spent writing instructions, and make a direct request for a replacement. The purpose and desired outcome remain clear throughout, and the work-related consequences give the complaint relevant support. To strengthen the response further, make the request more specific by asking about the replacement process or expected delivery time, and briefly state whether you would accept repair or a refund if a replacement is unavailable. These additions would develop the practical details more fully while preserving the clear, appropriate tone.

Coherence and Cohesion: Band 7.0

The information follows a clear sequence: you introduce the complaint, describe the fault, explain its impact on your work, and request action. Paragraphing supports this progression, and linking expressions such as “First,” “Also,” and “However” help guide the reader. Some connections are less smooth: “First” suggests a list that is not continued in a parallel way, while “However” does not express a clear contrast between working from home and attending meetings. The final request also combines the benefit to you and the team in one long sentence. Use transitions that show the precise relationship between ideas, and separate the request from its expected benefit for a more polished flow.

Lexical Resource: Band 5.5

You use enough vocabulary to communicate the complaint and its consequences, including “making weird noises,” “nearly impossible,” and “attending meeting.” However, the range is limited and several choices or spellings are noticeably inaccurate, which makes the letter less natural. “Audio casque” is not the usual English term; use “headset” or “headphones.” Other examples include “barelly,” “dialy,” “douties,” “sufering,” and “achive the objectifs.” Some phrases, such as “each meeting more and more suffering,” are difficult to interpret because the wording does not fit the intended meaning. Build accuracy with common complaint-letter collocations and check spelling and word forms carefully.

Grammatical Range and Accuracy: Band 5.5

The letter includes both simple statements and attempts at more complex sentences, such as “As you know I'm working from home for the next two months, so attending meeting is a dialy part of my douties.” The main message is generally understandable, but errors in sentence structure, agreement, and articles recur. For example, “that make working with it” needs a verb agreeing with “that,” and “which take a quite longer time” has an incorrect verb form and construction. The opening sentence is also difficult to follow because several ideas are joined without clear grammatical structure. Practise building accurate sentences with subordinate clauses, and check subject–verb agreement, articles, and punctuation before submitting.

See this exact question answered at other band scores. The same prompt compared across bands.

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