Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-10-29

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir/Madam,

I am writing this letter to complain about the equipment that I purchased from you last friday. Mainly i used this equiptment for my work.

Firstly, I purchased a camera from you which is black in colour. I am a photographer and I work in my studio which is located inside my house. When I was taking the picture of the client the small chip falls out from the camera it is red in colour. Now whenever I turn on my camera it is not responding.

Secondly, It is affecting my work as most of the photographs is in my camera. I request my clients to wait for sometime until I fix my camera. I would really appreciate it if you could check my camera and fix the bug as soon as possible or else you can return my money.

I look forward to hearn from you.

Yours sincerely,

Ayush

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The letter addresses all three required points: it identifies the camera and the red chip that came loose, explains that it will not respond when switched on and that client work is delayed, and asks the company to repair it or refund the purchase price. These details make the purpose clear and relevant. The impact on work is present, but “most of the photographs is in my camera” is unclear about whether the images are inaccessible or at risk, and the request could be more specific—for example, asking for a replacement if repair is not possible. The response already covers the task effectively; clearer explanation and fuller development of these points would make the letter more complete and persuasive.

Coherence and Cohesion: Band 6.5

The information follows a sensible order: the opening states the complaint, the next paragraph describes the fault, and the final main paragraph explains its effect and requests action. “Firstly” and “Secondly” help signal the progression, and the closing is appropriate for a formal letter. However, these transitions feel somewhat mechanical, and the relationship between the chip coming loose and the camera becoming unresponsive could be explained more smoothly. The paragraph about the work impact also combines the problem, client delay and requested remedy without much development. Use clearer links between cause and consequence, and organise the requested action in its own concluding sentence to make the progression more natural.

Lexical Resource: Band 5.5

The vocabulary is sufficient to communicate the main issue, with relevant terms such as “camera,” “client,” “studio,” and “fix.” However, the range is limited and some choices are imprecise or informal for a complaint letter. “Fix the bug” is not the most natural description of a physical camera fault, while “return my money” is less suitable than a formal term for reimbursement. There are also spelling and word-form errors, including “equiptment” and “hearn,” and “last friday” needs correct capitalisation. Aim for more precise service-related vocabulary and check spelling carefully; this would make the message sound more professional and controlled.

Grammatical Range and Accuracy: Band 5.5

The letter uses a mixture of simple sentences and some longer structures, including “I would really appreciate it if you could check my camera,” which is a useful polite request. Meaning is generally clear, but some grammatical errors remain. In “the small chip falls out … when I was taking,” the tense shifts awkwardly; “the chip fell out while I was taking” would be consistent. “Most of the photographs is” has a subject–verb agreement error, and “I look forward to hearn from you” needs the gerund form “hearing.” Capitalisation and punctuation are also inconsistent, as in “Firstly, It.” More accurate control of tense, agreement and sentence boundaries would strengthen the letter.

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