Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-10-30

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir,

I am writing this letter regarding the dental instrument I bought from your shop a week ago.Although my colleagues bought their instruments from your shop but my instrument is not working accurately.

Whenever I do some complex work,its handle become loose;which makes the procedure risky as well as time taking.Moreover,its battery time is also less as compared to the one my colleagues have.

These issues makes the procedures time taking and I have to charge it on hour basis.The loosening of the handle makes the procedure risky as it may open in between the procedure going on in the patients mouth,and patient can engulf it by mistake and this can lead to an emergency.

I really want to exchange this instrument as you gave a 6 month warranty card,I want to use this card and exchange it with the new instrument that works properly.

I would really appreciate if you get it delievered this week as I have alot of pending pateints to do while I will hand over this defected piece to the delivery guy.

Kind regards,

Alam

AI examiner evaluation

Task Achievement / Task Response: Band 8.0

You address all three requirements clearly. The faulty handle and short battery life are described, and you explain their practical and safety effects, including the risk of the instrument opening during a procedure. Your request is also specific: you want an exchange under the six-month warranty and delivery this week, while offering to return the defective item. These details make the purpose of the letter clear and develop the problem convincingly. To make the response even more complete, clarify the exact instrument or model and state how the company should arrange the exchange, such as confirming the replacement or collection. The opening “Dear Sir” is understandable, though the requested “Dear Sir or Madam” would be more appropriate when the recipient is unknown.

Coherence and Cohesion: Band 7.0

The letter follows a clear progression: you introduce the purchase, describe the faults, explain their consequences, and then request a replacement. This makes the message easy to follow, and the closing paragraph gives a practical next step. You also use linking expressions such as “Moreover” and “as” to connect related points. However, the two paragraphs about the effects repeat that the procedure is risky and time-consuming, so combining or distinguishing those points would improve flow. Some punctuation also interrupts cohesion, particularly the semicolon after “loose” and the long sentence beginning “The loosening of the handle.” Use paragraph breaks to separate the problem, its impact, and your requested action more deliberately.

Lexical Resource: Band 5.5

Your vocabulary communicates the main issue and includes relevant terms such as “instrument,” “battery,” “warranty,” and “exchange.” You also attempt more specific language with “complex work” and “procedure risky.” However, several word choices and collocations are unnatural or imprecise, which limits the range and can make parts of the letter harder to read. For example, “battery time” would be more naturally expressed as “battery life,” and “charge it on hour basis” as “recharge it every hour.” “Pending patients to do” is also unclear; “patients waiting to be treated” would convey your meaning. Check spelling carefully, including “delivered,” “patients,” and “defective,” and avoid repeating “time taking.”

Grammatical Range and Accuracy: Band 5.5

You attempt a mixture of simple and complex sentences, including clauses introduced by “Whenever,” “as,” and “while.” This allows you to explain both the fault and its consequences. However, errors in agreement, articles, sentence boundaries, and punctuation occur often enough to affect accuracy. For example, “its handle become loose” should be “its handle becomes loose,” and “These issues makes” should be “These issues make.” In “which makes the procedure risky,” the clause is incorrectly separated from the preceding clause with a semicolon. The sentence about the instrument opening and the patient swallowing it is also overloaded and needs clearer clause structure. Review subject–verb agreement and use shorter sentences to control complex ideas.

See this exact question answered at other band scores. The same prompt compared across bands.

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