Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-07-28

IELTS Writing Task 1 question

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.

Write a letter to your manager. In your letter

• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved

You do NOT need to write any addresses.

Begin your letter as follows:

Dear ................. ,

Student answer (Band 6.0)

Dear Manager,

I am writing to express my disappointment regarding the recent bad reviews regarding our company's reception area while, as a employee I also wanted to give my suggestion to overcome this challenge.

In regard to the emails, Several visitors has posted serious bad comments along which the facilities photographs which significantly decreasing the interest of our investors.

Admittedly, company reception area plays an important role in maintaining standards and overall profile of business as it facilitate every visitors with comfort and information required for visitors .

Hence, I request you to that maintenance departments should be notify which all the recent reviews so that proper hygene can be mai

AI examiner evaluation

Task Achievement / Task Response — Band 5.5

The response fails to meet the minimum word count requirement of 150 words, as it is significantly under-length at 111 words. While you have attempted to address all three bullet points—describing complaints, explaining the importance of the reception, and suggesting improvements—the development is insufficient. The final paragraph is incomplete, cutting off mid-sentence, which prevents a full resolution of the task. To improve, you must expand on your ideas with more detail and ensure the letter is completed in full. The tone is generally appropriate for a formal letter, but the lack of length and the unfinished nature of the text significantly impact the overall achievement of the task.

Coherence and Cohesion — Band 6.0

The letter is organised into paragraphs, which is a positive start. However, the progression of ideas is hindered by the incomplete nature of the final paragraph. Cohesive devices are used, such as 'In regard to' and 'Hence', but they are sometimes used incorrectly or in a way that feels slightly mechanical. The referencing is occasionally unclear, such as in the second paragraph where the connection between the emails and the photographs could be more explicitly linked. To improve, ensure that each paragraph has a clear topic sentence and that your ideas flow logically to a complete conclusion.

Lexical Resource — Band 6.0

The vocabulary used is generally adequate for the task but lacks the range and precision required for higher bands. There are several errors in word choice and collocation, such as 'bad reviews' (better: 'negative feedback'), 'serious bad comments' (better: 'critical comments'), and 'hygene' (spelling error). You rely on basic vocabulary and struggle to express more complex ideas with natural phrasing. To improve, focus on learning collocations—words that naturally go together—and proofread carefully to avoid spelling mistakes. Expanding your range of vocabulary will help you convey your points more effectively.

Grammatical Range and Accuracy — Band 5.5

There are frequent grammatical errors throughout the text that occasionally impede the flow of reading. Examples include subject-verb agreement issues ('Several visitors has posted', 'department should be notify'), incorrect article usage, and incomplete sentence structures. The range of grammatical structures is limited, consisting mostly of simple or slightly flawed complex sentences. The abrupt ending of the letter also leaves a sentence grammatically incomplete. To improve, focus on mastering basic subject-verb agreement and ensure that your sentences have a clear subject, verb, and object. Reviewing your work for basic punctuation and sentence completion is essential.

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