Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-08-21

IELTS Writing Task 1 question

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.

Write a letter to your manager. In your letter

• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved

You do NOT need to write any addresses.

Begin your letter as follows:

Dear ................. ,

Student answer (Band 6.0)

Dear manger,

I am writing to discuss the problems about reception area which are facing by visitors and some solutions to tackle this issue.

Many people are complaining about the reception area because it is vey crowded and untidy. And there is no such a good or comfortable chairs to sit. Sometime people have to wait and when they watch that the siting area is not good they uncomfortable or not feel good and The reception area is not organized as well.

The receptions area is most important part in every hotel or in every place because it shows the personality of that particular location. If they feel that area is not clean of properly manage, they will judge the whole or overall, about that place.

I think that, It should more organized and managed because this is will enhance the beauty if that place. Moreover, people will be happy and they will give you rates by online or will not complaint about anything if they know everything is good and better .

Kind regards ,

Jeenat kalsi

AI examiner evaluation

Task Achievement / Task Response — Band 6.0

You have addressed all three bullet points required by the task: describing the complaints, explaining the importance of the reception area, and suggesting improvements. However, the development of these ideas is somewhat limited. For example, while you mention the area is 'crowded and untidy', you could have provided more specific details to make the letter more professional and persuasive. The tone is generally appropriate for a letter to a manager, although the opening 'Dear manger' contains a spelling error. To improve, ensure you expand on your suggestions with more concrete details, such as specific furniture types or organizational systems, to better meet the expectations of a formal business letter.

Coherence and Cohesion — Band 6.0

The letter is organized into logical paragraphs, which helps the reader follow your argument. You use some basic cohesive devices like 'Moreover' and 'If', but the flow between sentences is occasionally hindered by repetitive phrasing and awkward transitions. For instance, the transition between the description of the complaints and the importance of the reception area could be smoother. Additionally, some sentences are fragmented or lack clear logical links, such as 'Sometime people have to wait and when they watch that the siting area is not good they uncomfortable'. Improving your use of linking words and ensuring each paragraph has a clear topic sentence would enhance the overall coherence.

Lexical Resource — Band 5.5

Your vocabulary is generally adequate for the task, allowing you to communicate your main points effectively. However, there is a reliance on simple, repetitive language (e.g., 'good', 'not good', 'bad'). There are also some errors in word choice and collocation, such as 'give you rates by online' instead of 'leave online reviews' and 'not complaint' instead of 'not complain'. To reach a higher band, you should aim to use a wider range of vocabulary, including more precise adjectives and business-related collocations, while paying closer attention to word forms and spelling.

Grammatical Range and Accuracy — Band 5.5

You demonstrate a mix of simple and some complex sentence structures, but there are frequent grammatical errors throughout the text. Common issues include subject-verb agreement ('reception area... are facing'), article usage ('the reception area is most important part'), and sentence construction ('this is will enhance'). Punctuation is also inconsistent, particularly with comma placement and capitalization. While these errors do not completely impede communication, they are frequent enough to distract the reader. Focusing on basic sentence construction and proofreading for subject-verb agreement will significantly improve the accuracy of your writing.

See this exact question answered at other band scores — the same prompt compared across bands.

Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.