Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 13 · 2026-11-06

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir/Madam,

I am writing to you regarding an all-day meeting I recently organised for my company, which took place at your hotel. Participants at the meeting gave me some positive feedback on your hotel services. However, they were not happy about the food that was served.

My colleagues were very satisfied about a lot of things at the guest house. For example, the customer service representatives were polite and welcoming. Also, the rest rooms were very neat and there were enough airconditioners in the hall which were all working perfectly.

Unfortunately, they were not happy about the food that was served. They said the rice contained too much of pepper and majority of them could not finish it. To make matters worse, some people were served with meat on their food while some has no meat in them.

I hope you look into this kind of issue and I suggest you call the staff in charge of the kitchen in the hotel to notice, so that they can work on such complaint and take neccessary measures, in case of fourthcoming events.

I look forward to hearing from you.

Yours faithfully,

Oluwaseun Bello.

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The letter addresses all three points and maintains an appropriate, polite purpose. You identify what participants appreciated—welcoming service, clean restrooms, and working air conditioners—and explain their dissatisfaction with the rice and inconsistent meat portions. The suggestion to speak with kitchen staff is relevant, so the main requirements are covered. Some details, however, are less fully developed: you could explain more clearly how the food affected the meeting or specify practical improvements, such as checking seasoning and ensuring every meal includes the same portion. The request to “call the staff” is also somewhat general. More precise, developed recommendations would make the response more complete while retaining its clear focus.

Coherence and Cohesion: Band 7.0

The information is arranged in a clear sequence: purpose and overall feedback, positive features, food complaints, and a proposed response. Separate paragraphs make the different points easy to follow, and transitions such as “However,” “Unfortunately,” and “To make matters worse” help show the relationships between ideas. The closing is also appropriate for a formal letter. To strengthen progression further, connect the recommendation more directly to the two specific problems—for example, suggest reviewing seasoning and checking that portions are consistent. Some linking is slightly formulaic, but the organisation remains logical and the reader can follow the message without difficulty.

Lexical Resource: Band 6.0

You use an adequate range of vocabulary for a formal complaint, including “positive feedback,” “polite and welcoming,” and “take necessary measures.” These choices communicate the main points, and the tone is generally suitable. There are, however, some inaccurate or unnatural word choices and collocations: “guest house” does not match the hotel described, “too much of pepper” is awkward, and “fourthcoming events” is not the intended expression. “Rest rooms” and “airconditioners” also need standard spelling or form. Aim for precise, natural phrases such as “hotel facilities,” “too much pepper,” and “future events.” This would improve accuracy and flexibility without requiring unusually advanced vocabulary.

Grammatical Range and Accuracy: Band 6.0

The letter includes a mix of simple and more complex sentence forms, including the opening relative clause (“which took place at your hotel”) and the purpose clause beginning “so that they can work on such complaint.” Most meaning remains clear, and the paragraphs are generally controlled. Some grammatical errors persist, particularly in agreement and sentence construction: “some has no meat” should be “some had no meat,” while “the rice contained too much of pepper and majority of them” needs an article before “majority” and a more natural structure. In “some people were served with meat on their food,” the construction is also awkward. Review past-tense consistency, articles, and agreement to make the complex sentences more accurate.

See this exact question answered at other band scores. The same prompt compared across bands.

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