Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 13 · 2026-11-09

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir or Madam,

I am writing this letter as feedback for the all-day meeting which took place in your hotel last friday. I would like say that all those participated liked the hotel very much, but they all were unhappy with the food served during lunch.

One thing that particularly stood out at your hotel was its ambience. It was truly remarkable in the way it was constructed, especially, the rooms arranged for out night stay was world-class. Moreover, your staffs were very welcoming and helpful, and I would thank you and your team for courtsey.

Despite all the great service that were provided, the food served during lunch was quite disappointing to all my staffs, because we were offered a different menu at the time of booking. But it was all changed without any notice and none of them were my staffs preferences. Furthermore, many of my staffs were vegetarians and there was no enough food for them, which was very frustrating.

I suggest you to kindly add more vegetarian options to your menu or hire people who are able to preapre different variety of dishes. This is what I felt you should improve in your hotel, and I hope you will take necessary actions for resolving this in future.

Thank you for your prompt attention to this matter.

Best regards,

Gokul

AI examiner evaluation

Task Achievement / Task Response: Band 7.0

The letter addresses all three points and maintains a clear, appropriate purpose. You identify what participants liked—“its ambience,” the rooms, and the welcoming staff—and explain their dissatisfaction with the changed menu and the lack of suitable vegetarian food. You also offer relevant suggestions, particularly adding vegetarian options. These details support the main points and make the complaint understandable. To strengthen the response further, develop the proposed improvements more specifically: for example, recommend confirming the agreed menu in advance and checking dietary requirements before the event. The suggestion to “hire people” to prepare a variety of dishes is less clearly connected to the problem than these practical steps, so refining it would make the recommendations more convincing.

Coherence and Cohesion: Band 7.0

The letter is organised in a clear sequence: purpose, positive feedback, explanation of the problem, and recommendations, followed by a polite closing. Paragraphing helps the reader distinguish these functions, and linking expressions such as “Moreover,” “Despite,” and “Furthermore” guide the progression. The contrast between the hotel’s good service and the disappointing lunch is especially clear. Some connections could be more precise and less repetitive. For instance, “all those participated” and “all my staffs” refer to the same group, but the wording makes the references less smooth. The final recommendation paragraph also combines several ideas in one long sentence. Use clearer references and separate the proposed actions to make the progression more polished.

Lexical Resource: Band 6.0

You use an adequate range of vocabulary for a formal complaint, including “ambience,” “remarkable,” “disappointing,” and “vegetarians.” These choices communicate both the positive and negative feedback, and the tone is generally suitable. There are, however, some inaccurate word choices, collocations, and spelling errors that limit precision. “Courtsey” is misspelled, “preapre” is misspelled, and “different variety of dishes” is an awkward combination. “Staffs” is also not the natural plural form when referring to employees. Aim for more conventional expressions such as “the staff,” “a wider variety of dishes,” and “dietary preferences.” Proofreading spelling and checking common word combinations would make your vocabulary more controlled.

Grammatical Range and Accuracy: Band 5.5

The letter includes both simple and more complex sentence forms, such as the contrast introduced by “Despite” and the explanation beginning “because.” The meaning remains clear overall, but some grammatical errors recur. For example, “I would like say” needs an infinitive marker (“to say”), and “the rooms … was world-class” has a subject–verb agreement problem. In “the food … was … because we were offered a different menu,” the relationship between the food and the menu is not expressed as clearly as it could be. There are also errors in constructions such as “I suggest you to kindly add” and “there was no enough food.” Review verb patterns after “suggest,” agreement, and quantifiers, and proofread sentence punctuation to improve accuracy.

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