Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 13 · 2026-11-12

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

I am writing this letter to share our experience with our hotel.

Firstly, I organised meeting for my company at your hotel on November 1st. Overall, it was good experience. I and my co-workers enjoyed there a lot. They liked the decoration of your hotel and the customer service was great but due to food they felt little disappointed because it was not tasty. In addition, my co- worker told me that the food was not fresh.Even, when they were eating it, they found hair in the food.

Moreover, I would like to give you some suggestions regarding the food so you can save your customers and reputation of the hotel. I would like to request you, every morning you should inspect the food. You can make sure they are serving fresh food and you are not getting any complaints regarding the food.

I would like to hear back from you.

Yours sincerely,

Rani

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The letter addresses all three required points: it identifies the hotel’s decoration and customer service as positives, explains that the lunch was not tasty and may have been stale, and recommends checking the food each morning. These details make the purpose clear and the tone is generally appropriate for a complaint. The explanation of the food problem is the most specific part, especially the report of finding hair, while the praise and proposed improvements are less developed. To strengthen the response, explain more precisely what participants valued about the hotel and suggest practical measures beyond inspection, such as improving food preparation or checking hygiene during service. The ideas are relevant, but not all are extended equally.

Coherence and Cohesion: Band 6.5

The message follows a sensible order: it introduces the meeting, reports the positive and negative feedback, then offers a recommendation and closes politely. Paragraphing helps distinguish the experience from the suggestion, and transitions such as “Firstly” and “Moreover” make the sequence easy to follow. However, some linking is mechanical, and the long middle section combines several points without clear separation. The reference in “they” is understandable but could be made more precise by naming the participants again. Use paragraph breaks to separate what guests liked from their complaints, and connect the recommendation directly to the specific problems reported. This would make the progression smoother and cohesion less dependent on formulaic transitions.

Lexical Resource: Band 5.5

The vocabulary is sufficient to communicate the main points, with relevant expressions such as “customer service,” “not fresh,” “inspect the food,” and “reputation of the hotel.” However, the range is limited and several choices are awkward or imprecise, including “share our experience with our hotel,” “enjoyed there,” and “save your customers.” These phrases make parts of the letter sound less natural, even though the intended meaning is generally recoverable. Aim for more precise complaint and service vocabulary, such as describing the meal as “unsatisfactory” or “poor in quality,” and refer to “maintaining customer confidence” rather than saving customers. More accurate collocations would improve clarity and formality.

Grammatical Range and Accuracy: Band 5.5

The letter includes both simple sentences and attempts at longer structures, for example the sentence beginning “They liked the decoration…” and the recommendation beginning “I would like to request you…”. The main message remains understandable, but some grammatical errors recur. Examples include the missing article in “I organised meeting,” the unnatural construction “I and my co-workers enjoyed there,” and the incomplete pattern “request you, every morning…”. There are also punctuation and spacing problems, such as “fresh.Even,” and a comma splice-like joining of contrasting ideas. Practise articles, subject placement, and verb patterns after “request,” and divide longer sentences into clearer units. Greater control of these structures would make the letter more fluent.

See this exact question answered at other band scores. The same prompt compared across bands.

Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.