Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Cambridge IELTS 13 · 2026-11-13

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.0)

Dear Sir,

I am writing to inform you about the all-day meeting we had at JB Hotels. People who attended the seminar said that they really liked the hotel. However, they were dissatisfied with the food that was served for lunch.

To start with, the people who attended the conference liked how quiet the hotel environment was during the meeting. They also liked the amenities that were provided such as the free wi-fi and stable power supply.

However, they were displeased with the meal that was served for lunch. They complained that the food did not taste fresh. To make matters worse, the hotel did not provide drinking water for them. They had to buy bottle water from the nearest supermarket.

I would advise the manager to organise a meeting with the staff of the kitchen and encourage them always to prepare meals on the day of an event so that it will taste fresh. Also, I recommend selling water and drinks at the hotel reception so that people will not have to go to a long distance to get them.

I look forward to hearing from you before our next seminar.

Yours faithfully,

Oluwaseun Bello.

AI examiner evaluation

Task Achievement / Task Response: Band 7.0

The letter addresses all three points clearly: it identifies the quiet environment, free Wi-Fi and reliable power as positives; explains that the lunch did not taste fresh and that drinking water was unavailable; and recommends preparing meals on the event day and making drinks accessible. These details give the manager a clear account of the feedback and a practical response. The purpose and polite tone are maintained throughout. To make the ideas more fully developed, explain briefly how the lunch affected participants or specify a more direct food-service improvement, such as checking freshness and offering a choice of meals. Also follow the requested opening exactly: the task specifies “Dear Sir or Madam,” rather than “Dear Sir,”.

Coherence and Cohesion: Band 7.0

The information is organised in a clear sequence: the opening establishes the meeting and overall feedback, followed by positive comments, complaints, recommendations and a courteous closing. Paragraphing supports this progression, and signposts such as “However” and “To make matters worse” help distinguish the positive and negative points. The final recommendation paragraph also connects the problems to possible solutions. Some linking is a little formulaic, particularly “To start with” and the repeated “They also liked”/“They complained” pattern. More varied transitions or clearer links between each complaint and its remedy would make the progression feel more flexible. Overall, the reader can follow the letter easily and understand how its points relate.

Lexical Resource: Band 6.5

The vocabulary is sufficient for the purpose and includes some appropriate choices, such as “dissatisfied,” “amenities,” “stable power supply” and “encourage.” The writer also distinguishes the hotel’s positive features from the lunch problems clearly. However, several expressions are imprecise or less natural in this context: “bottle water” should be “bottled water,” and “go to a long distance” is an awkward way to describe the inconvenience. “Organise a meeting with the staff of the kitchen” is also wordy; a more direct phrase would be “meet with the kitchen staff.” These occasional collocation and word-choice issues do not obscure the message, but more natural phrasing and a wider range of precise service-related vocabulary would strengthen the letter.

Grammatical Range and Accuracy: Band 7.0

The response uses a useful mix of simple and complex sentences, and many are accurate, including “They complained that the food did not taste fresh” and the recommendation beginning “so that it will taste fresh.” Conditional and purpose structures help explain the proposed improvements. Grammar and punctuation are generally controlled, with no persistent errors that interfere with meaning. There are a few areas to refine: “encourage them always to prepare” has an awkward placement of “always,” and the sentence about buying water could be made more precise by clarifying who had to buy it. The letter also shifts between “meeting,” “seminar” and “conference,” which affects consistency of reference rather than sentence formation. More consistently controlled phrasing across longer sentences would improve accuracy further.

See this exact question answered at other band scores. The same prompt compared across bands.

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