Band 8.0 IELTS Writing Task 1 Model Answer
Overall Band Score: 8.0 · Cambridge IELTS 13 · 2026-07-28
IELTS Writing Task 1 question
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Student answer (Band 8.0)
Dear Sir or Madam,
Hope this letter finds you well.
I am writing this to share the feedback we received from our participants of an all-day meeting with had at your hotel on 25th July 2026.
The participants really appreciated the support and assistance received from staff. They were polite, friendly yet very professional and ensured things were addressed and resolved at the earliest. Even the conference we had booked was spacious and seating was comfortable for a day long meeting.
However, I would like to share our concerns regarding the lunch that was served. firstly, it was cold by the lunch time and the refill of the dishes also was slow. Secondly, the paneer was uncooked and had rubbery form.
I would request you to have an immediate inspection of the raw material that is used in kitchen and the suppliers of the paneer. Also ensure that the food is placed in the designated area just before the defined lunch time and the dishes are on warmer's to keep the food fresh and warm for the guest, additionally make sure the backup is kept for the dishes that needs frequent refills so the guest don't have to wait too long.
Kind Regards,
Urvi
AI examiner evaluation
| Criterion | Band |
|---|---|
| Task Achievement / Task Response | 8.5 |
| Coherence and Cohesion | 8.5 |
| Lexical Resource | 7.0 |
| Grammatical Range and Accuracy | 7.0 |
| Overall | 8.0 |
Task Achievement / Task Response — Band 8.5
The letter successfully addresses all three bullet points of the prompt. You clearly identified the positive aspects of the hotel (staff and facilities), explained the issues with the lunch (temperature and quality), and provided constructive suggestions for improvement. The tone is appropriate for a formal letter to a manager. The ideas are well-developed and relevant, ensuring the reader understands the situation and the desired outcome. You have fully satisfied the requirements of the task.
Coherence and Cohesion — Band 8.5
The letter is logically organized with a clear progression of ideas. Each paragraph focuses on a specific aspect of the prompt, which helps the reader follow your argument easily. You use appropriate paragraphing and transition signals such as 'However', 'firstly', and 'additionally' to connect your thoughts. The flow is smooth, and the relationship between the positive feedback and the subsequent complaints is well-managed. The structure is coherent throughout.
Lexical Resource — Band 7.0
You demonstrate an adequate range of vocabulary for the task. Phrases like 'professional', 'spacious', and 'designated area' are used correctly. There are some minor inaccuracies, such as 'rubbery form' (which is slightly unnatural) and 'on warmer's' (which contains a punctuation error). However, these do not impede communication. To reach a higher band, try to incorporate more precise collocations and avoid minor word-choice errors, such as using 'the dishes that needs' instead of 'the dishes that need'.
Grammatical Range and Accuracy — Band 7.0
You use a mix of simple and complex sentence structures effectively. While there are some grammatical errors, such as 'meeting with had' (should be 'meeting we had') and 'the dishes that needs' (subject-verb agreement), the meaning remains clear. Punctuation is generally handled well, though there are occasional slips like the unnecessary apostrophe in 'warmer's'. The majority of your sentences are clear and error-free, showing a good level of control over English grammar.
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