Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Cambridge IELTS 13 · 2026-07-29

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.0)

Dear Sir or Madam,

I would like to thank you for your great support in hosting a corporate meeting for our organisation at your hotel last week. This hotel has enjoyed some great reputation over the years because of its great service, and this time it was no exception except for that the food quality, which according to our participants, was not exactly what they expected.

I must mention that we liked pretty much everything about the hotel, including its cleanliness, great customer service, large lounge area and high-speed internet service. We also liked the fact that the conference hall of your hotel, where we organized an all-day-long meeting without any trouble, was very spacious and comfortable with all kinds of modern facilities.

However, when it came to the food that we were served. Some of your items were not properly cooked. In fact, I felt like the food was cooked by some amateur chef. Anyways, without getting into any further details, I would like to ask you to tell your chefs to be a bit more careful about the food they serve to your valuable customers.

I am hoping that the food quality will improve in future. Wishing you a great day.

Yours faithfully,

AI examiner evaluation

Task Achievement / Task Response — Band 7.5

The letter addresses all three bullet points of the prompt. You clearly state what was liked about the hotel, explain the dissatisfaction with the food, and provide a suggestion for improvement. The tone is generally appropriate for a formal letter, although the phrasing 'I felt like the food was cooked by some amateur chef' is slightly informal and aggressive for a professional complaint. To reach a higher band, ensure that all suggestions are constructive and maintain a consistently professional tone throughout. The purpose of the letter is clear, and the response is well-developed.

Coherence and Cohesion — Band 7.5

The letter is logically organized with a clear introduction, body paragraphs, and a closing. Each paragraph focuses on a specific aspect of the task, which helps the reader follow your argument. You use some cohesive devices such as 'However' and 'In fact' to link ideas. To improve, try to vary your transition words further and ensure that the flow between sentences is smoother. For example, the transition into the third paragraph is a bit abrupt. Overall, the paragraphing is sufficient and contributes to the clarity of the message.

Lexical Resource — Band 6.5

You demonstrate an adequate range of vocabulary for the task, using terms like 'corporate meeting', 'cleanliness', and 'modern facilities'. However, there is some repetition of the word 'great' (e.g., 'great support', 'great reputation', 'great service', 'great day'), which limits the sophistication of your writing. To improve, aim for more precise adjectives and avoid overusing common words. The phrase 'anyways' is too informal for a business letter; 'in any case' or 'regardless' would be more suitable alternatives for this context.

Grammatical Range and Accuracy — Band 7.0

You use a mix of simple and complex sentence structures effectively. There are some minor grammatical slips, such as 'This hotel has enjoyed some great reputation' (should be 'a great reputation') and 'except for that the food quality' (should be 'except for the fact that the food quality'). Additionally, the sentence 'However, when it came to the food that we were served' is a sentence fragment. Despite these errors, the meaning is always clear, and the grammar does not impede communication. Focusing on proofreading for small articles and sentence completeness will help you achieve a higher score.

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