Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 13 · 2026-07-30

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

dear sir ,

I am Loma Desai who is working at TATA company as manager and visited your hotel yesterday with my all employees . I have some feedback regarding your hotel service and that is a reason I am writing this letter to you.

Let me explain you the whole situation in details. As per my employees experience they like a lot your greeting and peaceful environment over there. Moreover, They are not satisfied with your authentic food taste and they have complain after having that food they all are suffering from loose motion. Consequently, they have some health issues.

Another point worth mentioning is that I personally suggest you need to extra take care about hygiene during cooking. Moreover , you need to inform regarding this issue to your chef and give them warning on this serious matter.

I am eagerly waiting for your positive response on this topic.

your faithfully ,

loma desai

AI examiner evaluation

Task Achievement / Task Response — Band 6.5

The letter addresses all three bullet points of the prompt: the positive aspects of the hotel, the issue with the food, and suggestions for improvement. However, the development of these points is somewhat limited. The mention of 'loose motion' is a serious allegation that, while relevant to the complaint, is expressed in a way that lacks the professional tone expected in a formal business letter. The response covers the requirements, but the tone is inconsistent, shifting between a formal complaint and a more casual, conversational style. To reach a higher band, the ideas should be expanded with more professional language and a clearer structure.

Coherence and Cohesion — Band 6.5

The letter is organised into paragraphs, which helps the reader follow the progression of ideas. However, the use of cohesive devices is somewhat mechanical and occasionally awkward, such as 'that is a reason I am writing this letter to you' and 'Another point worth mentioning is that'. Some transitions feel forced rather than natural. While the overall message is clear, the flow between sentences could be improved by using a wider variety of linking words and ensuring that referencing (e.g., 'that food') is more precise. The paragraphing is present but could be more effectively utilised to separate the different sections of the letter.

Lexical Resource — Band 6.0

The vocabulary is generally adequate for the task, allowing the message to be understood. However, there are several instances of unnatural phrasing and word choice errors, such as 'visited your hotel yesterday with my all employees' (should be 'all my employees') and 'loose motion' (which is not standard English for food poisoning). The range is somewhat limited, relying on basic descriptors like 'peaceful environment' and 'positive response'. To improve, the student should focus on using more precise collocations and formal business terminology appropriate for a letter of complaint to a manager.

Grammatical Range and Accuracy — Band 6.0

The response contains a mix of simple and complex sentence structures, but there are frequent grammatical errors that occasionally distract the reader. Examples include 'I am Loma Desai who is working' (should be 'I am the manager of...'), 'Let me explain you' (should be 'explain to you'), and 'they have complain' (should be 'they have complained'). Punctuation is also inconsistent, with unnecessary spaces before commas and periods. While these errors do not completely impede communication, they occur frequently enough to lower the score. A greater focus on subject-verb agreement and correct preposition usage is recommended.

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