Band 7.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.5 · Cambridge IELTS 13 · 2026-08-19

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.5)

Dear Sir or Madam,

I am writing to provide some feedback about the all-day meeting that I organised for my company, "Westjet" in your hotel last Sunday.

Overall, all the participants were extremely delighted with the ambiance of the hotel and the welcoming nature of your staff. They liked the spacious room with comfortable chairs and flowers on the table which gave some freshness in the room. They mentioned the excellent customer service provided by your staff.

Despite many satisfactions, they were disappointed by the lunch that was provided during the meeting. Several participants found the food was cold and lacked freshness. There were few vegetarian options and some were served with a small portion. The lunch was an important part of our meeting which negatively impacted our meeting with clients.

I would further suggest that you to review the quality of food and ensure you check the temperature of the food before serving it to the guests. It would be appreciated if you could introduce more vegetarian options in large quantities.

I hope you will take these considerations to avoid problems in the future.

Yours faithfully,

Navjot

AI examiner evaluation

Task Achievement / Task Response — Band 7.5

You have successfully addressed all three bullet points in the prompt. You clearly identified the positive aspects of the hotel, explained the specific issues regarding the lunch, and provided constructive suggestions for improvement. The tone is appropriate for a formal letter of complaint. The ideas are well-developed and relevant to the context of a business meeting. To reach a higher band, you could provide slightly more detail on the impact of the poor lunch, though your current explanation is sufficient for a Band 7.0. The letter is well-structured and follows the conventions of a formal business correspondence.

Coherence and Cohesion — Band 8.0

The letter is logically organized with a clear progression of ideas. Each paragraph focuses on a specific aspect of the task, which makes the letter easy to follow. You use appropriate cohesive devices such as 'Despite many satisfactions' and 'I would further suggest' to link your ideas. The paragraphing is logical and contributes to the overall clarity of the message. The transition between the positive feedback and the complaint is handled smoothly. The use of referencing is generally accurate, ensuring that the reader can easily follow the narrative from the initial praise to the final suggestions.

Lexical Resource — Band 7.0

You demonstrate a good range of vocabulary appropriate for a formal letter. Phrases like 'extremely delighted', 'ambiance of the hotel', and 'negatively impacted' show a good command of language. There are some minor inaccuracies, such as 'Despite many satisfactions' (which is slightly unnatural; 'Despite the many positive aspects' would be better) and 'served with a small portion' (which should be 'served in small portions'). However, these errors do not impede communication. You use a sufficient range of vocabulary to convey your meaning with precision and style, fitting the requirements for this band level.

Grammatical Range and Accuracy — Band 7.0

You use a mix of simple and complex sentence structures effectively. Most of your sentences are error-free, and your control of grammar is generally strong. There are a few minor slips, such as 'I would further suggest that you to review' (the 'to' is unnecessary) and 'gave some freshness in the room' (should be 'to the room'). These are minor errors that do not affect the clarity of your message. Your punctuation is accurate, and the overall grammatical control is good, allowing for a smooth reading experience throughout the letter.

See this exact question answered at other band scores — the same prompt compared across bands.

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