Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Cambridge IELTS 13 · 2026-08-21

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.0)

Dear Sir or Madam,

I am writing to provide some feedback on behalf of the participants from the meeting held on 25th August at your hotel. The party was perfectly organized, and all your staff members were extremely helpful.

All the participants praised the professional atmosphere created through effective seating arrangements and other interior decorations. They were happy especially about staff members' assistance and positive professional behavior.

However, there are some negative feedback provided about the food served during the lunch. It was too cold to eat and your menu had very limited vegetarian options, due to which some people had very few suitable options and were unable to have proper meal.

Our company members have been always choosing this hotel because its location is convenient to us, and these kind of reviews does not match to your reputation. I would suggest you to take all the given points into consideration and address these issues to avoid the same happening in the future. Moreover, you should include wide variety of food considering both vegetarian and non-vegetarian dishes.

I hope these comments and suggestions would help you.

Yours Sincerely,

Rahul

AI examiner evaluation

Task Achievement / Task Response — Band 7.5

The letter successfully addresses all three bullet points of the prompt. You clearly identify what was liked (staff and atmosphere), explain the issues with the food (temperature and lack of vegetarian options), and provide constructive suggestions for improvement. The tone is appropriate for a formal letter of complaint. The ideas are well-developed and the purpose of the letter is clear from the beginning. To reach a higher band, ensure that the suggestions for improvement are slightly more detailed or linked to the specific issues mentioned, but overall, the task is fully covered.

Coherence and Cohesion — Band 7.0

The letter is logically organized with a clear progression of ideas. Each paragraph focuses on a specific aspect of the task, which helps the reader follow the argument easily. You use some cohesive devices such as 'However', 'Moreover', and 'due to which' to link ideas. However, the flow could be improved by using a wider variety of linking words and ensuring that transitions between sentences are smoother. For example, the transition between the praise for the staff and the complaint about the food is a bit abrupt. Overall, the paragraphing is appropriate and the structure is coherent.

Lexical Resource — Band 6.5

You demonstrate a sufficient range of vocabulary to convey your message clearly. Phrases like 'professional atmosphere', 'effective seating arrangements', and 'take all the given points into consideration' are used correctly. There are some minor errors in collocation, such as 'negative feedback provided' (should be 'was provided') and 'these kind of reviews' (should be 'this kind of review'). While the vocabulary is adequate for the task, incorporating more sophisticated or precise synonyms would help elevate the score. The current range is functional but lacks the flexibility and precision required for higher bands.

Grammatical Range and Accuracy — Band 6.0

You use a mix of simple and complex sentence structures, which is good. However, there are several grammatical errors that occur throughout the text. For instance, 'there are some negative feedback' should be 'there was some negative feedback' (subject-verb agreement), and 'have been always choosing' is slightly unnatural; 'have always chosen' would be better. Additionally, 'these kind of reviews does not match' contains a plural/singular mismatch. While these errors do not impede communication, they are frequent enough to prevent a higher score. Focusing on subject-verb agreement and article usage will improve your accuracy.

See this exact question answered at other band scores — the same prompt compared across bands.

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