Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 13 · 2026-10-24

IELTS Writing Task 1 question

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter

• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Manager,

I am writing this email to provide you a feedback regarding food that served by your hotel to our participants.

There are two things tha our participiants appriciate about your hotel. First is service. They recieved outstanding service from your staff. In addition, staff was very helpful and well knowledgeble that they did not find any difficulty in a whole day. Second is arrangements. They felt that they recieved everything they asked for. Seating was properly organised and also event signage was clear that nobody felt lost to find event spot in hotel.

However, food that they have ate was not what they expected. Food was not warm enough to eat. Besides that, some of the item was missing from menu and was replaced without asking them. Taste was good but some of food were uncooked which was hard to chew.

I would suggest if you could inform client before event about any changes or substitue in menu. Also, if you could keep food in warm container to get better taste experince.

Thank you for providing good service.

Thanks and regards,

Sam

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

You address all three points: you describe the helpful staff and event arrangements, explain that the food was insufficiently warm and some dishes were undercooked or changed, and recommend notifying clients about substitutions and keeping food warm. These details make the letter relevant and give it a clear purpose. The positive feedback is more fully developed than the proposed improvements, however: the suggestions focus mainly on temperature and advance notice, without explaining how the hotel could prevent undercooking or offer suitable alternatives. The opening also says “Dear Manager” rather than using the requested “Dear Sir or Madam,” and the email framing is less appropriate for a formal letter. More specific, developed recommendations would strengthen the response.

Coherence and Cohesion: Band 7.0

The letter is organised in a clear sequence: purpose, positive comments, complaints, suggestions, and closing. Paragraphing helps the reader distinguish these functions, and signposts such as “In addition,” “However,” and “Besides that” make the progression easy to follow. The two positive points are also clearly introduced with “First” and “Second.” Some linking is a little mechanical, and the final suggestions would connect more smoothly to the complaints if each recommendation directly addressed a specific problem—for example, a food-temperature measure after the complaint about cold food. The closing phrases “Thank you” and “Thanks and regards” are somewhat repetitive, but the overall organisation remains clear.

Lexical Resource: Band 5.5

You use enough vocabulary to communicate the event feedback, including relevant terms such as “participants,” “seating,” “event signage,” “menu,” and “uncooked.” However, noticeable spelling and word-choice errors reduce precision and naturalness: “participiants,” “appriciate,” “recieved,” and “knowledgeble” are misspelled, while “provide you a feedback” and “food that served” are awkward expressions. “Better taste experince” is also unclear as a recommendation, since keeping food warm would preserve its temperature rather than necessarily improve its taste. Aim for accurate, natural collocations and check spelling carefully. More precise phrases such as “catering,” “menu substitutions,” and “temperature-controlled serving dishes” would help express the concerns professionally.

Grammatical Range and Accuracy: Band 5.5

The response includes both short statements and some longer sentences, such as the sentence explaining that the staff were helpful and participants had no difficulty during the day. The main message is generally understandable, but errors in verb forms, articles, agreement, and sentence construction occur across the letter. For example, “food that served” is missing a passive auxiliary, “they have ate” uses an incorrect verb form, and “some of the item was missing” has a number-agreement problem. In “staff was very helpful,” the article and agreement pattern also needs attention. Practise forming passive clauses and checking singular/plural subjects, while retaining the clear paragraph structure and trying a wider range of accurately controlled complex sentences.

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